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          A clock displaying 4pm.

          Shorter Response Times

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          Quicker Support Resolution

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          Faster Problem-solving

          All of your support tickets in one place

          Track and manage all your support requests in a single, easy to use interface. With granular permissions available, your team members will be able to access focused site information, personalised to their needs. 

          All Key Site Information

          View photos of your site installations and your on-site hardware. This includes items that aren't normally accessible to your team, like brackets, modems and digital media players. You'll have the independence to troubleshoot any issues confidently. 

          Help at Any Time

          No more waiting for the next business day. The Support Portal lets you send tickets in as the issue is happening. This lets our technical support engineers get to work on resolving your issue sooner, and finding a fix faster. 

          Receive Timely Updates

          Stay up to date with the progress of your support tickets. You'll receive updates on exactly how our support team is troubleshooting your issues, so you can stay informed at every step until your issue is fully resolved. 

          A person working on their laptop at a desk using the MyEntwined Support Portal

          Key Portal Features

          • View and manage your support tickets, including adding comments and closing tickets
          • Create new support tickets directly on the Support Portal
          • Receive updates on your support tickets in real time
          • View details for all sites in your network
          • View individual asset details for each site, including warranty information
          • Access our extensive library of knowledge-based articles
          Login to Support Portal
          Chrome Enterprise Recommended solution official badge

          MyEntwined’s Support Portal is now Chrome Enterprise Recommended - ensuring a great experience from integration to optimisation.

          Request a demo

          Manage your digital signage experience with MyEntwined Suport Dashboard today. Get in touch with our team for more information.

          Check out our other MyEntwined products

          Failover

          Stay connected and always on - never have a blank screen again

          Express Replacement Program

          Don’t risk downtime - get replacement panels in as little as 24 hours

          Studio

          The ultimate content management system for digital signage

          Request a demo

          Manage your digital signage experience with MyEntwined Suport Dashboard today. Get in touch with our team for more information. 
          Request your demo