Operational maturity at scale.
Entwined functions as a specialised managed services partner for the retail and commercial sectors. With locations across Australia, we currently oversee the lifecycle of thousands of digital endpoints across multiple international territories.
For over 15 years, we have transitioned beyond traditional hardware procurement to deliver total network accountability. Our methodology integrates rigorous solution architecture with logistical precision, ensuring that digital rollouts, whether for a single flagship or a national fleet, are executed with rapid time-to-value and minimal operational friction.
Measured by tenure, not transaction.
In an industry often driven by short-term project wins, Entwined prioritises long-term system stability. While we have received international recognition for our deployments, our primary metric for success is client tenure.
We maintain active partnerships with foundational clients that have extended beyond a decade. This longevity is achieved through a consultative approach that prioritises honest technical advice over sales targets. We engineer solutions designed to maximise the Total Cost of Ownership (TCO) advantages over the full depreciation cycle of the asset, strictly avoiding the operational liabilities associated with consumer-grade alternatives.
Mitigating risk through accreditation.
Scalable networks require rigorous security standards. We adhere to strict compliance frameworks to protect client assets and ensure data sovereignty.
- Information Security: Entwined holds ISO27001 accreditation, ensuring our information security management systems meet the highest standards of risk management and data protection.
- Technical Validation: As a Google Chrome Enterprise Recommended partner, we utilise ChromeOS as our standard operating system, ensuring a Zero Trust environment that delivers security, manageability, and seamless integration into corporate IT environments.
- Proprietary Oversight: We invest in our own management platform, MyEntwined. MyEntwined acts as the central nervous system for asset management, providing our support teams with granular telemetry to proactively resolve issues remotely and maintain system uptime.
Business continuity via deep telemetry.
We operate as an extension of your operations team. By leveraging deep telemetry across the digital signage network, from the display panel to the media player, we resolve most incidents remotely, reducing the need for physical site visits.
For hardware failures that cannot be resolved remotely, our managed replacement programs ensure business continuity is restored within strict Service Level Agreements, minimising the impact on your P&L.